---
title: "8x8 Contact Center Custom Integration Shows Missing or Blank Boxes"
slug: "8x8-contact-center-custom-integration-shows-missing-or-blank-boxes"
updated: 2026-05-05T09:01:44Z
published: 2026-05-21T21:26:15Z
canonical: "help.8x8.com/8x8-contact-center-custom-integration-shows-missing-or-blank-boxes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 8x8 Contact Center Custom Integration Shows Missing or Blank Boxes

## Symptom

When using your custom 8x8 Contact Center integration, it's showing missing or blank boxes.

## Applies To

- 8x8 Contact Center Integrations

## Resolution

Check your browser security settings to ensure the following sites are allowed:

- https://cloud8.8x8.com
- https://vcc-naXX.8x8.com (XX = your tenant location)

## Cause

The necessary sites are blocked by browser permissions.