---
title: "8x8 Work for Hubspot Integration: Minimum Required User Access Rights for Authenticating the 8x8 Integration"
slug: "8x8-work-for-hubspot-integration-minimum-required-user-access"
updated: 2026-05-20T20:01:18Z
published: 2026-05-21T21:29:12Z
canonical: "help.8x8.com/8x8-work-for-hubspot-integration-minimum-required-user-access"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 8x8 Work for Hubspot Integration: Minimum Required User Access Rights for Authenticating the 8x8 Integration

## Objective

Hubspot requires that users have a minimum access level to their service in order to validate external applications, allowing them to access and store data in Hubspot.

This guide will show you the specific levels of Hubspot service access required *per user* to authenticate the 8x8 Work integration.

> [!NOTE]
> Note:
> 
> Once a user has authenticated the 8x8 integration for use in Hubspot, any undesired access rights for that user can be revoked.

The user's initial authentication process only needs to be performed once. The integration will remain authenticated regardless of future user access rights in Hubspot.

## Applies To

- Hubspot
- 8x8 Work for Hubspot Integration
- 8x8 Contact Center for Hubspot Integration

## Setting Minimum Access Requirements for Users

The changes in this section must be performed by a Hubspot Administrator. To change the security properties of users:

1. Log into Hubspot as a Super Admin.
2. Click on the **Settings** gear icon ![clipboard_eb8e6fca304db9c0a9753711da7fa6f2f.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9225) at the top-right of the screen.
3. In the navigation area at the left, go to **Settings** > **Account Setup** and click **Users & Teams**.
4. Select the individual **Users** or **Teams** that you'll be changing, and click **Edit Permissions**.
5. Edit the various permissions of your **Users** or **Teams** to allow them permission to install the 8x8 integration.
  - Example screenshots are shown below as permissions guides.
6. Be sure to **Save** your changes.
7. Have your user(s) test the 8x8 integration installation to verify that it works.

![clipboard_e60abc86837b4fb278fe9eb88341ea3c0.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9224)

### Minimum Permission Settings

> [!NOTE]
> **Note**:
> 
> If the suggested settings fail to provide the user with the ability to authorize the 8x8 integration, you may need to temporarily provide the user Super Admin access so they can do this.

The screenshots below may be used as guides. Note that the ability to **Edit** objects is critical, because the 8x8 integration performs object edits as part of it's functionality.

This is a complete listing of minimum object permissions which *should* allow users to install the integration:

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/clipboard_e680917b6077daa8ea57684d03919dba1.png)

This is a distilled access review of the above permissions:

![clipboard_e990878a008283f0f7553eee18298869c.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9226)

This message will be displayed to a user when the installation fails for them:

![clipboard_e3fd2e0d1966e7c46c27a96b916fcc8e4.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9221)

And finally, this message will be displayed if the assigned permissions are adequate. The user should then click the agreement checkbox, and then click **Connect app** to complete their installation.

Note the various access permission levels that are listed. Access to object deletion is not really required:

![clipboard_ed1f1aed601abc9010ed15140997dcd6a.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9222)

## Additional Information

- [8x8 Work for Hubspot](/support/docs/8x8-work-for-hubspot) (Information Page)
- [HubSpot Integration Admin Guide for 8x8 Work and Contact Center](/documentation/docs/overview-hubspot-integration)
- [HubSpot Integration with 8x8 Work Agent Guide](/documentation/docs/overview-8x8-work-for-hubspot)
- [HubSpot Integration with Contact Center Agent Guide](/documentation/docs/overview-8x8-contact-center-for-hubspot)