---
title: "8x8 Work for Hubspot"
slug: "8x8-work-for-hubspot"
updated: 2026-05-20T20:01:19Z
published: 2026-05-21T21:29:12Z
canonical: "help.8x8.com/8x8-work-for-hubspot"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 8x8 Work for Hubspot

## Question

What is 8x8 Work for Hubspot?

## Applies To

- Hubspot
- 8x8 Work

## Answer

HubSpot provides, among other things, a CRM application (customer relationship management). 8x8 provides phone integrations in HubSpot for both 8x8 Work and Contact Center. In addition to providing call controls, the integrations recognize calls to or from established Contacts in the CRM, and can store data from those calls into HubSpot service tickets.

> [!NOTE]
> Note:
> 
> 8x8 integrations are not softphones, so they provide no audio services. They are effectively call control panels, and are required to work in conjunction with 8x8 Work for Desktop, Work for Mobile, or a desk phone, depending on the integration type and needs of the user.

## Requirements & Limitations

- **Users must be granted sufficient access rights** to authenticate the 8x8 integration. See [8x8 Work for Hubspot Integration: Minimum Required User Access Rights for Authenticating the 8x8 Integration](/support/docs/8x8-work-for-hubspot-integration-minimum-required-user-access) .
- **Users must disable popup blocking for Hubspot** to allow the 8x8 comm panel to open.
- **Users must disable blocking of third party cookies** to allow the 8x8 comm panel to open.
- At this time, the 8x8 Work and Contact Center integrations support only the **Contact** object recognition in HubSpot.
- Only Google Chrome is supported.
- The Chrome plugin [**8x8 Work for Integrations**](https://chrome.google.com/webstore/detail/8x8-virtual-office-for-in/ofmkcokdnmjmnhfnbjecafgppgadljnh) (8x8 Work) must be installed on individual computers.
- The integration appears only in a popout floating window.
- The integration is not intended to work with multiple instances of Hubspot.
- Click to Dial in Hubspot is not supported.

## Additional Information

- [HubSpot Integration Admin Guide for 8x8 Work and Contact Center](/documentation/docs/overview-hubspot-integration)
- [HubSpot Integration with 8x8 Work Agent Guide](/documentation/docs/overview-8x8-work-for-hubspot)
- [HubSpot Integration with Contact Center Agent Guide](/documentation/docs/overview-8x8-contact-center-for-hubspot)