--- title: "8x8 Work for Office 365: Meetings Add-In Installation Instructions for Users and Administrators" slug: "8x8-work-for-office-365-meetings-add-in-installation" updated: 2026-05-17T17:29:43Z published: 2026-05-21T21:25:00Z canonical: "help.8x8.com/8x8-work-for-office-365-meetings-add-in-installation" stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # 8x8 Work for Office 365: Meetings Add-In Installation Instructions for Users and Administrators ## Objective The **8x8 Work for Office 365** meetings add-in gives users the ability to create and share meetings directly in Microsoft Outlook 365 (online). This guide will show: - **Users**: [How to install the deployed add-in](/support/docs/8x8-work-for-office-365-meetings-add-in-installation#how-to-install-the-deployed-add-in) , if needed. - **Administrators**: [How to deploy the add-in to users](/support/docs/8x8-work-for-office-365-meetings-add-in-installation#how-to-deploy-the-add-in-to-users). > [!NOTE] > **Note to end users**: > > This guide is specifically intended for users of Microsoft 365 accounts which are *centrally* managed by a Microsoft 365 service administrator. In this case, a Microsoft 365 administrator must deploy the **8x8 Work for Office 365** meetings add-in for their end users to see or install it. *If your Microsoft Office applications are not centrally managed by your IT service or other administrator, see* [8x8 Work for Office 365: Meetings Add-In Installation for Standalone Outlook Users](/support/docs/8x8-work-for-office-365-meetings-add-in-installation-outlook). ![clipboard_e1418363fec5cee605cff0270c896ec90.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9251) ## Applies To ## Installation ### For Users If the add-in was automatically deployed to users by a Microsoft 365 administrator, the **8x8 Work** icon ![clipboard_e8962792a8bb007579f2b6b4091b87075.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9233) will already appear in the top ribbon of a **New event** in the Outlook **Calendar**. If the 8x8 Work icon does not appear in the calendar **New event** ribbon, click on the **More actions** ellipsis ![clipboard_ea16c5c6d6fa33258aeefa3f0ccdfa94c.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9230) in the ribbon to see if the add-in is displayed there. If you don't see it, then the add-in will need to be installed. If you don't see the **8x8 Work** icon ![clipboard_e8962792a8bb007579f2b6b4091b87075.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9233) in the **Calendar** > **New event** action ribbon or in the **More actions** menu (![clipboard_ea16c5c6d6fa33258aeefa3f0ccdfa94c.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9230)), and it cannot be installed from the **Add-Ins for Outlook** marketplace, please contact your IT department or Microsoft 365 administrator to have the add-in deployed. ![clipboard_e6f1700849e632ceef2eb92ea942922ca.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9246) #### User Install of the Add-In If an administrator has made the add-in Available for users, rather than forcing it to install automatically, then users must install the add-in themselves. ### For Administrators: Deployment For managed Microsoft 365 accounts, this add-in must be deployed to users by a Microsoft 365 account administrator. - 8x8 Work for Office 365 - Microsoft 365 - Microsoft Outlook 365 (Online version) - Microsoft accounts that are centrally managed by a Microsoft 365 administrator 1. Log in to Outlook 365 at [https://outlook.office365.com](https://outlook.office365.com). 2. In Calendar, click **New event**. 3. Click on the **More actions** ellipsis ![clipboard_ea16c5c6d6fa33258aeefa3f0ccdfa94c.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9230) in the **New event** ribbon and select **Get Add-ins**. ![clipboard_ec100fd127babefb30a220df6424a7b20.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9239) 4. In **Add-Ins for Outlook**, search for **8x8** and click on **8x8 Work for Office 365**. ![clipboard_ec01315f3e9e8e46ca80f03c23d8bd82c.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9243) 5. In **8x8 Work for Office 365**, click **Add**. ![clipboard_ea34626610cc2d8f6661ac4c7879350ae.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9236) 6. You should receive confirmation that the add-in is installed. Click on the **X** to close the confirmation window. - The 8x8 add-in is automatically pinned to the **New event** ribbon. You can change this by clicking **Unpin add-in**, which forces the 8x8 add-in to be stored in the **More actions** menu ( ![clipboard_ea16c5c6d6fa33258aeefa3f0ccdfa94c.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9230)), instead. ![clipboard_eef15a5942da69f7442e52644711ba17a.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9241) 7. Click on the **8x8 Work** icon ![clipboard_e8962792a8bb007579f2b6b4091b87075.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9233) to display the 8x8 login prompt. 8. Click **Login with 8x8** and supply your 8x8 user credentials (ID and password). ![clipboard_ee87d8734a84bb982c37ffa75545427ac.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9234) 9. Finally, once you're logged in, you can click **Add 8x8 Meeting** to insert new 8x8 meeting information into your new calendar event (see the screenshot at the top of this page). You can then add users to your new event and send it to them. ![clipboard_e149cf0d85adb7e9156a5ba27364ca872.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9247) 10. Log into the **Microsoft 365 admin center** at [https://admin.microsoft.com](https://admin.microsoft.com). 11. In the Microsoft 365 admin center, navigate to **Settings** > **Add-Ins**. 12. Click **Deploy Add-In**, then click **Next**. ![clipboard_e0852d96f7001e6078d64abeff5e20f25.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9242) 13. Click **Choose from the Store**. ![clipboard_e5b7b9ee73db138362e6b0c72849a2030.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9245) 14. In **Select add-in**, search for **8x8**. 15. Click **Add** for **8x8 Work for Office 365**, and then click **Continue** at the prompt. ![clipboard_efa6e2b3725c2bfa1b60c04ec8391da2a.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9231) 16. In **Configure add-in** > **Assign Users**, choose your preferred option for granting users access to the 8x8 Work add-in. 17. In **Deployment Method**, select your preferred option to deploy the application to Assigned Users. - If either the **Fixed** or **Optional** options are selected, users will automatically have access to the 8x8 Work add-in. - If the **Available** option is selected, users must install the 8x8 Work add-in, themselves. 18. When you're ready, click **Deploy**. 19. Click **Next** and then **Close**. ![clipboard_ef936d6e1f21a2d962fedd41ccbdafc5f.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9237) > [!NOTE] > Note: > > According to Microsoft, it can take up to 12 hours before the assigned users will be able to see and access the newly deployed add-in. ![clipboard_e95b92347acc0e26f43910483782db9ae.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9232)The 8x8 Work for Office 365 add-in should now appear in the admin center's **Settings** > **Add-Ins** list. Users should now either see the new add-in, or can install it themselves using the **Get Add-Ins** option in the Outlook New Event ribbon. ![clipboard_e51fa6b0614b8c1a1315d1b81848ee03a.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9249) 20. Finally, be sure to let your users know that the add-in is now available to them, as appropriate. ![clipboard_ea80be8e8b8f3f847353e7fca17f84e8d.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9248)