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Access Audit Events in Admin Console

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Symptom

Check what changes were done by which user or administrator in Admin console.

Applies To

  • Admin Console

Solution

  1. Log in to Admin Console.

  2. Click the menu option in the top left hand corner (3 horizontal lines).

  3. Click Audit events.


    image.png

Additional Information

  • Audit Events provides the ability to view when changes were made and who made them.

  • There is no login/out reporting/audit event available. This feature is only available in Contact Center.

  • The timezone in audit events can not be changed and will always be displayed in UTC.