---
title: "Accessing the 8x8 Contact Center Streaming API Using Postman"
slug: "accessing-the-8x8-contact-center-streaming-api-using-postman"
updated: 2026-05-17T16:38:21Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/accessing-the-8x8-contact-center-streaming-api-using-postman"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing the 8x8 Contact Center Streaming API Using Postman

## Objective

Access the 8x8 Contact Center Streaming API through Postman.

## Applies To

- 8x8 Contact Center
- Streaming API

## Procedure

### Gather Tenant and Token Information

1. Log in to Configuration Manager for Contact Center.
2. Go to Integration > API Token.
3. If no tokens are present, click New Token next to the Data Request Token field. DO NOT RESET the token! ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/21212(1)?sv=2026-02-06&spr=https&st=2026-11-03T23%3A00%3A58Z&se=2026-11-04T00%3A00%3A58Z&sr=c&sp=r&sig=zCx2NCAsuJvaTQq6g5QyDV5E7WSfRykNmhcn0MILT%2BM%3D)

### Subscribe to the Streaming API on POSTMAN

1. Log in to Postman.
2. From the top left, select New.
3. Select WebSocket
4. Use the following URL: wss://tenanturl/api/streaming/v1/clientconnect/subscribe/TenantUpdates-{{tenantname}-cdc_postman?desiredOutputType=JSON&tenantId={{tenantname}}&subsId=cdc_postman&X-Atmosphere-tracking-id=0&X-Atmosphere-Framework=2.3.2-javascript&X-Atmosphere-Transport=websocket&X-atmo-protocol=true

***Example****: wss://vcc-na3.8x8.com/api/streaming/v1/clientconnect/subscribe/TenantUpdates-tenant01-cdc_postman?desiredOutputType=JSON&tenantId=tenant01&subsId=cdc_postman&X-Atmosphere-tracking-id=0&X-Atmosphere-Framework=2.3.2-javascript&X-Atmosphere-Transport=websocket&X-atmo-protocol=true* ![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/21193(1)?sv=2026-02-06&spr=https&st=2026-11-03T23%3A00%3A58Z&se=2026-11-04T00%3A00%3A58Z&sr=c&sp=r&sig=zCx2NCAsuJvaTQq6g5QyDV5E7WSfRykNmhcn0MILT%2BM%3D)
5. For the headers, add key “Authorization” and “Token Key for the value”
6. To get the Token key, run the Basic Auth in Postman. ![A black screen with yellow and orange text Description automatically generated with medium confidence](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/21191(1)?sv=2026-02-06&spr=https&st=2026-11-03T23%3A00%3A58Z&se=2026-11-04T00%3A00%3A58Z&sr=c&sp=r&sig=zCx2NCAsuJvaTQq6g5QyDV5E7WSfRykNmhcn0MILT%2BM%3D)
7. From there, access the curl section to get the header. ![A screenshot of a computer Description automatically generated](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/21190(1)?sv=2026-02-06&spr=https&st=2026-11-03T23%3A00%3A58Z&se=2026-11-04T00%3A00%3A58Z&sr=c&sp=r&sig=zCx2NCAsuJvaTQq6g5QyDV5E7WSfRykNmhcn0MILT%2BM%3D)
8. Include additional headers in the socket.
  - Cache-Control = no-cache
  - Origin = tenant url ex. https://vcc-na3.8x8.com
  - Accept-Encoding = gzip, deflate, br, zstd
  - Pragma = no-cache
  - User-Agent =cdc_postman ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/21211(1)?sv=2026-02-06&spr=https&st=2026-11-03T23%3A00%3A58Z&se=2026-11-04T00%3A00%3A58Z&sr=c&sp=r&sig=zCx2NCAsuJvaTQq6g5QyDV5E7WSfRykNmhcn0MILT%2BM%3D)
9. Click **Connect**.
10. You should see a successful connection response. ![A black screen with white text Description automatically generated](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/21189(1)?sv=2026-02-06&spr=https&st=2026-11-03T23%3A00%3A58Z&se=2026-11-04T00%3A00%3A58Z&sr=c&sp=r&sig=zCx2NCAsuJvaTQq6g5QyDV5E7WSfRykNmhcn0MILT%2BM%3D)
11. Disconnect if not in use.