---
title: "Adding More Than One Facebook Channel to 8x8 Contact Center"
slug: "adding-more-than-one-facebook-channel-to-8x8-contact-center"
updated: 2026-05-19T11:54:37Z
published: 2026-05-21T21:25:58Z
canonical: "help.8x8.com/adding-more-than-one-facebook-channel-to-8x8-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding More Than One Facebook Channel to 8x8 Contact Center

## Objective

Add more than one Facebook channel to 8x8 Contact Center.

## Applies To

- 8x8 Contact Center
- Social

## Procedure

If you want to link your Facebook channel to more than one Facebook page, there are two ways you can do this.

### Option 1

Make sure that the email address you are linking owns all of the pages that you want to link. Follow Facebook's [steps to make sure the email address has full control of the pages](https://www.facebook.com/help/187316341316631/).

Once this is done:

1. Log in to [Configuration Manager for Contact Center](https://apps.8x8.com).
2. From the left menu, select **Channels**.
3. Select the **Social** tab.
4. To the right of *Add Channel*, select **+ Facebook**.
5. Connect or reconnect to the channel you have added.
6. Follow the embedded flow. You will see a page similar to the following example. Select the options highlighted, followed by the pages you want to connect to.![Facebook1.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/19659?sv=2026-02-06&spr=https&st=2026-11-03T23%3A22%3A04Z&se=2026-11-04T00%3A22%3A04Z&sr=c&sp=r&sig=WUgCWHi2qwymNAB9yFsfxYdU%2Bu%2BDyTSo45dxfBJLsn8%3D)
7. Each page you have selected will have a channel created inside 8x8 (if there isn’t one already).

### Option 2

If you want to connect to another page but don’t want to do it with the login details that are already connected, you can:

1. Go to configuration manager > channels > social
2. Select the option to add Facebook
3. Log in to [Configuration Manager for Contact Center](https://apps.8x8.com).
4. From the left menu, select **Channels**.
5. Select the **Social** tab.
6. To the right of *Add Channel*, select **+ Facebook**.
7. Select **log into another account**. ![Facebook2.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/19660?sv=2026-02-06&spr=https&st=2026-11-03T23%3A22%3A04Z&se=2026-11-04T00%3A22%3A04Z&sr=c&sp=r&sig=WUgCWHi2qwymNAB9yFsfxYdU%2Bu%2BDyTSo45dxfBJLsn8%3D)
8. Enter the login details to create the account. ![Facebook3.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/19658?sv=2026-02-06&spr=https&st=2026-11-03T23%3A22%3A04Z&se=2026-11-04T00%3A22%3A04Z&sr=c&sp=r&sig=WUgCWHi2qwymNAB9yFsfxYdU%2Bu%2BDyTSo45dxfBJLsn8%3D)
9. Once you have done that, you will get to the same page as in option 1 to connect the pages you want to 8x8 Contact Center. ![Facebook1.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/19657?sv=2026-02-06&spr=https&st=2026-11-03T23%3A22%3A04Z&se=2026-11-04T00%3A22%3A04Z&sr=c&sp=r&sig=WUgCWHi2qwymNAB9yFsfxYdU%2Bu%2BDyTSo45dxfBJLsn8%3D)

## Additional Information

For more information, see documentation on [how to create social scripts](/documentation/docs/configuration-manager-vovcc-configure-social-media-integration).