---
title: "Allow Attachments for 8x8 Contact Center Chat Interactions"
slug: "allow-attachments-for-8x8-contact-center-chat-interactions"
updated: 2026-05-15T17:40:47Z
published: 2026-05-21T21:25:58Z
canonical: "help.8x8.com/allow-attachments-for-8x8-contact-center-chat-interactions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Allow Attachments for 8x8 Contact Center Chat Interactions

## Objective

 Allow agents or customers to send or receive attachments through 8x8 Contact Center chat interactions.
 

## Applies To

- 8x8 Contact Center
- Chat

## Procedure

1. Log in to Configuration Manager for Contact Center.
2. From the left menu, select **Chat Design**.
3. Select the **Window** tab.
4. From the *Window List*, select **Edit** (pencil icon) to the right of the Window for which you want to allow attachments.
5. Under *Features*, check the box to **Allow customers to send attachments to agent**.
6. Select **Save**.