---
title: "Are 8x8 call recordings encrypted at rest?"
slug: "are-8x8-call-recordings-encrypted-at-rest"
updated: 2026-04-17T13:20:07Z
published: 2026-05-21T21:27:46Z
canonical: "help.8x8.com/are-8x8-call-recordings-encrypted-at-rest"
---

> ## Documentation Index
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# Are 8x8 call recordings encrypted at rest?

## Question

Are the call recordings made by regular users and Contact Center agents encrypted at rest on the 8x8 storage servers?

## Applies To

- Call Recordings

## Answer

Yes, 8x8 uses AES-256 encryption for all saved call recordings. Advanced Encryption Standard (AES) 256 is a virtually impenetrable symmetric encryption algorithm that uses a 256-bit key that converts the voice data into a cipher. A cipher is code that is unreadable and effectively unidentifiable text that neither humans nor computers can understand.