---
title: "Billing"
slug: "billing-support"
updated: 2026-08-14T17:02:10Z
published: 2026-08-14T17:03:09Z
canonical: "help.8x8.com/billing-support"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

The **Billing** category is your resource for managing every stage of your 8x8 billing experience. Whether you're getting set up through **Billing Onboarding**, learning to read and interpret your charges in **View & Understanding Bills**, handling payments and disputes in **Payment Management**, or resolving adjustments and account changes in **Post Billing** — you'll find everything you need to manage your billing from start to finish

### **Billing Onboarding**

**Billing Onboarding** covers the foundational steps for getting established in the 8x8 billing system, including new customer portal access, platform transitions for Fuze users, and required vendor documentation by region.

[Learn more →](/support/docs/billing-onboarding)

### **View & Understand Bills**

**View & Understanding Bills** covers how to read and interpret your 8x8 billing statement, including charge breakdowns by extension, usage-based billing for SMS/MMS and Contact Center, international charges, E911 fees, and how billing transitions affect your account.

[Learn more →](/support/docs/view)

### **Payment Management**

**Payment Management** covers the tools and steps for paying your 8x8 bill, including setting up and managing autopay, updating payment methods, and resolving declined credit card transactions.

[Learn more →](/support/docs/payment-management)

### **Post Billing**

**Post Billing** covers actions taken after a bill is issued, including disputing charges, managing billing contacts and cost centers, transferring account ownership, understanding credits and refunds, and opening cases with 8x8 Billing Support.

[Learn more →](/support/docs/post-billing)