---
title: "Block Anonymous Calls for an Extension in 8x8 Admin Console"
slug: "block-anonymous-calls-for-an-extension-in-8x8-admin-console"
updated: 2026-05-17T17:48:35Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/block-anonymous-calls-for-an-extension-in-8x8-admin-console"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Block Anonymous Calls for an Extension in 8x8 Admin Console

## Objective

Inbound calls appear as Anonymous when callers actively prevent their name and phone number from being displayed to the person or service they are calling. This process will show you how to block anonymous calls at the extension level, using a **New call forwarding rule** in 8x8 Admin Console.

## Applies To

- 8x8 Admin Console

## Procedure

Individual extension users can perform this operation for themselves, but only if the service administrator has not changed permissions to prevent it.

1. Log in to **8x8 Admin Console**.
2. Click **Users**.
3. Click the Pencil icon to the right of the user you wish to add the rule for. ![2019-05-15_10-06-42.jpg](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13925)
4. Scroll to and click on **Call forwarding rules**.
5. Click **Add new rule**. **![2019-05-20_11-44-00.jpg](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13924)**
6. In **When to apply this rule** > **When the user gets a call from**, select **Anonymous callers**.![2019-05-20_11-49-45.jpg](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13922)
7. Select the desired option for **During what time**. **![clipboard_eaf140aec3876cad683f415cef6f65789.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13923)**
8. Select where to **Forward the calls to**.
9. Click **Save** to complete your changes.

> [!NOTE]
> Note:
> 
> To block calls from specific telephone numbers, follow the same steps but choose **Selected callers** at step 6.