---
title: "Block Calls From a Specific Number in 8x8 Admin Console"
slug: "block-calls-from-a-specific-number-in-8x8-admin-console"
updated: 2026-04-20T17:02:34Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/block-calls-from-a-specific-number-in-8x8-admin-console"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Block Calls From a Specific Number in 8x8 Admin Console

## Objective

Block calls from a specific telephone number from reaching an extension.

## Applies To

- 8x8 Admin Console

## Procedure

1. Log in to [**Admin Console**](https://apps.8x8.com).
2. Navigate to **Users** and search for the user in question.
3. To the right of the desired user, select **Edit** (pencil icon).
4. Navigate to the **Call forwarding rules** section and select **+ Add New Rule**.
5. Give the rule a **name**.
6. Under **When to apply this rule**, choose **Selected callers**. In the box that populates, **type** the telephone number (including country code) you wish to block from reaching this extension and then select it from the list.
7. Select **Add to the list**.
8. Under **During what time**, select **Anytime**.
9. Under **Forward the calls to**, select **No one and play busy**.
10. Select **Save** in the forwarding rules window, and then select **Save** again on the main page.

## Note

Blocking a phone number company-wide isn't a feature currently available. However, using the Admin Console, you can block numbers on a per-user basis.

For larger companies with many users, please reach out to your Account Manager to explore assistance from the Professional Services department.