---
title: "Block Calls From Groups of Numbers in 8x8 Admin Console"
slug: "block-calls-from-groups-of-numbers-in-8x8-admin-console"
updated: 2026-05-17T17:49:22Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/block-calls-from-groups-of-numbers-in-8x8-admin-console"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Block Calls From Groups of Numbers in 8x8 Admin Console

## Objective

Block calls coming from a range of numbers from reaching an individual extension in 8x8 Admin Console.

## Applies To

- Admin Console

## Procedure

This procedure can be used to block partial matches for phone numbers. For example, if you'd like to block all calls from numbers between 1-555-123-1000 and 1-555-123-1999, you can add a rule for 15551231.

1. Log in to [**8x8 Admin Console**](https://apps.8x8.com).
2. Select **Users**.
3. To the right of the desired user, select Edit (pencil icon).
4. Under **Call forwarding rules**, select + Add New Rule.
5. Give the rule a **name**.
6. Under **When user gets calls from**, choose **Selected callers**.
7. In the box that populates, **type** the partial telephone number you wish to block from reaching this extension.
8. Select the relevant **Dial to:** option from the list..
9. Under **During what time**, choose **Anytime**.
10. Under **Forward the calls to**, select **No one and play busy**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/23495)
11. Select **Save** in the forwarding rules window, and then click **Save** again on the main page.

## Additional Information

Use caution when blocking groups of numbers. Be aware that the partial match can be anywhere in the number, not just at the beginning. A rule can be added to block "1555" numbers, intending to block incoming calls from the 555 area code. That rule will also block calls from numbers that end in 1555, have 1555 in the middle of the number (e.g., 123-321-5550), and internal extensions that contain 1555 (e.g., 1555, 21555, 15557, etc.).