Symptom
Bluetooth radio fails to enable on Poly VVX 600 after GTM configuration push.
Applies To
Poly VVX 600
Firmware Version 5.4.4 or 5.4.5
Resolution
Restore the phone to factory settings. See How to Reset Poly Phone to Factory Default Settings.
Provision phone to 8x8. See Manually Provisioning a Poly Phone.
Enable Bluetooth. See Bluetooth Not Working on Poly VVX 600.
Cause
The phones lose Bluetooth capabilities due to a firmware bug.