---
title: "Bulk Upload Users With Temporary Numbers"
slug: "bulk-upload-users-with-temporary-numbers"
updated: 2026-05-19T11:56:30Z
published: 2026-05-21T21:25:40Z
canonical: "help.8x8.com/bulk-upload-users-with-temporary-numbers"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk Upload Users With Temporary Numbers

## Objective

Bulk upload users when a port has already been submitted, but not completed. This will ensure that the users will have temporary numbers until the port completes.

## Applies To

- Admin Console
- Bulk Uploads
- Porting
- Temporary Numbers

## Procedure

1. Log in to Admin Console.
2. Go to **Users**, and select **Bulk upload**.
3. In Bulk upload window, select **Download .CSV template.**
4. In the template, select the desired columns to upload. The basic fields are pre-selected for you. Ensure you do not include the column **User.Voice.PortNumber** as this will cause errors later on.
5. Select **Download template.**
6. Open the template file and add your user data in the Excel sheet. When adding the **User.Voice.Number,** use the number you are porting into 8x8.

> [!WARNING]
> **WARNING:**
> 
> When you enter the phone number in the template, ensure this is formatted in Excel as a number. Right-click the cell > Format Cells > Numbers > OK.
> 
> ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17149?sv=2026-02-06&spr=https&st=2026-11-03T23%3A58%3A04Z&se=2026-11-04T00%3A58%3A04Z&sr=c&sp=r&sig=8gWYrLAkryJLWOU5KbZj4d70FveMA4bNC6NuoCtaaaA%3D)

> [!TIP]
> **Tips:**
> 
> You can gather the guidelines for each field from [Bulk User Upload Template Fields](/documentation/docs/create-users-in-bulk#basic-adv-temp).
7. In the bulk upload window, select **Drag and drop your .csv or select to browse.**
8. Upload the CSV file you just saved and select **Validate.**
9. A green bar will flash in the header bar if the validation process goes well. After validation, select Bulk upload again, upload your validated CSV file and select **Validate and Process**.
10. Your users should now be populated. When viewing a user's Voice Basic Settings, you should see the number being ported assigned and the temporary number underneath. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17150?sv=2026-02-06&spr=https&st=2026-11-03T23%3A58%3A04Z&se=2026-11-04T00%3A58%3A04Z&sr=c&sp=r&sig=8gWYrLAkryJLWOU5KbZj4d70FveMA4bNC6NuoCtaaaA%3D)

## Additional Information

To learn more about the bulk upload process, see the guide on [Setting up Bulk Users](/documentation/docs/create-users-in-bulk).