Question
Can a user with two phone numbers assigned in their 8x8 Admin Console profile choose which one they will send SMS messages from?
Applies To
8x8 Admin Console
8x8 Work for Desktop
8x8 Work for Mobile
US, Canada, Australia
Answer
No, only one phone number at a time may be enabled for SMS in an 8x8 user profile.
Only 8x8 Admin Console administrators may enable SMS for a specific user phone number.
Note that enabling SMS for one number will automatically disable SMS for any other number assigned to the user.
