---
title: "Can a user with two phone numbers assigned choose which one they send an SMS message from?"
slug: "can-a-user-with-two-phone-numbers-assigned-choose-which-one-send-sms"
updated: 2026-05-17T17:35:27Z
published: 2026-05-21T21:26:15Z
canonical: "help.8x8.com/can-a-user-with-two-phone-numbers-assigned-choose-which-one-send-sms"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can a user with two phone numbers assigned choose which one they send an SMS message from?

## Question

Can a user with two phone numbers assigned in their 8x8 Admin Console profile choose which one they will send SMS messages from?

## Applies To

- 8x8 Admin Console
- 8x8 Work for Desktop
- 8x8 Work for Mobile
- US, Canada, Australia

## Answer

No, only one phone number at a time may be enabled for SMS in an 8x8 user profile.

Only 8x8 Admin Console administrators may enable SMS for a specific user phone number.

Note that enabling SMS for one number will automatically disable SMS for any other number assigned to the user.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/26062?sv=2026-02-06&spr=https&st=2026-11-03T23%3A22%3A04Z&se=2026-11-04T00%3A22%3A04Z&sr=c&sp=r&sig=WUgCWHi2qwymNAB9yFsfxYdU%2Bu%2BDyTSo45dxfBJLsn8%3D)