Question
Can I change the primary administrator in 8x8 Admin Console?
Applies To
Admin Console
Account Management
Answer
For all functional intents and purposes, a change in the originally appointed (primary) administrator of 8x8 X Series (or Editions) services should not typically be necessary. Instead, simply grant administrative privileges to any required user.
Transferring ownership of your business?
If your admin change is part of a business ownership transfer, follow our guidelines for completing the transfer with our Billing Department. See How to Transfer Account Ownership.
Access issues for your new admin?
Create a case with 8x8 Support for assistance with resolving any issues your new administrator may have with 8x8 system or business management.