---
title: "Can I change the primary administrator in 8x8 Admin Console?"
slug: "can-i-change-the-primary-administrator-in-8x8-admin-console"
updated: 2026-09-11T15:25:56Z
published: 2026-09-11T15:25:56Z
canonical: "help.8x8.com/can-i-change-the-primary-administrator-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I change the primary administrator in 8x8 Admin Console?

## Question

Can I change the primary administrator in 8x8 Admin Console?

## Applies To

- Admin Console
- Account Management

## Answer

For all functional intents and purposes, a change in the originally appointed (primary) administrator of 8x8 X Series (or Editions) services should not typically be necessary. Instead, simply grant administrative privileges to any required user.

## Transferring ownership of your business?

If your admin change is part of a business ownership transfer, follow our guidelines for completing the transfer with our Billing Department. See [How to Transfer Account Ownership](/support/docs/how-to-transfer-account-ownership).

## Access issues for your new admin?

Create a case with 8x8 Support for assistance with resolving any issues your new administrator may have with 8x8 system or business management.

## How do I identify the primary admin and other admins?

From Admin Console, open Menu Roles & permissions Assignments. This shows the users and roles assigned to them.