---
title: "Change Desktop Notification Settings in 8x8 Work for Desktop"
slug: "change-desktop-notification-settings-in-8x8-work-for-desktop"
updated: 2026-10-02T12:53:29Z
published: 2026-10-02T12:53:29Z
canonical: "help.8x8.com/change-desktop-notification-settings-in-8x8-work-for-desktop"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Desktop Notification Settings in 8x8 Work for Desktop

## Objective

Updating your desktop notifications for calls, voicemail, and chat in 8x8 Work for Desktop.

## Applies To

- 8x8 Work for Desktop
- Notification Settings

## Procedure

1. Log in to 8x8 Work for Desktop.
2. Click **Settings**.
3. Select **Notifications**.
4. To allow desktop notifications, switch the toggle on (blue) to enable notifications.
5. Under *Advanced Settings*, turn on any other notifications you wish to receive.
6. If you do not want to receive any desktop notifications, switch the toggle to gray to disable all desktop notifications.

For more information 8x8 Work for Desktop Settings, click [here.](/documentation/docs/navigate-your-settings)

## FAQ

**Question**: My 8x8 app on my phone receives notifications for all calls. I only want notifications for some calls. How can I do this?

**Answer**: It's not possible to limit notifications to specific calls. If a user's 8x8 Work notification settings are enabled, they will receive a notification for all calls, regardless of whether they are incoming directly to their extension or if the user is part of a ring group or assigned to a call queue.

**Question**: Why isn’t my 8×8 Work for Mobile ringing when there is a call?

**Answer**: If your administrator has enabled you to use the 8×8 Work for Mobile application, go to your mobile Settings and select Notifications. Switch the toggle to enable notifications. This is the same process for 8×8 Work for Desktop. The only difference is where you access Settings.