---
title: "Change the Ring Type on Poly Phones"
slug: "change-the-ring-type-on-poly-phones"
updated: 2026-05-21T18:22:49Z
published: 2026-05-21T21:27:17Z
canonical: "help.8x8.com/change-the-ring-type-on-poly-phones"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change the Ring Type on Poly Phones

## Objective

Changing the ring type on Poly phones.

## Applies To

- Poly VVX Phones

## Procedure

#### Ring Type for All Calls

1. Press the **Home** key.
2. Go to **Settings**.
3. Go to **basic**.
4. Go to **Ring Type**.
5. Select desired Ring Type.
6. Select **back**.

#### Ring Type for Contact

1. Press the **Home** key.
2. Go to **Directories**.
3. Go to **Contacts**.
4. Select a **contact**.
5. From the Contact Information screen, select **Edit** or tap.
6. From the edit contact screen, select **Ring Type** and select a **ringtone**.
7. Select **Play** to hear the ringtone.
8. Select **Save**.

## Additional Information

Ring Types can only be changed for external calls. Internal calls will have a default ring type that cannot be changed.