---
title: "Check the Status of a Port Request in Admin Console"
slug: "check-the-status-of-a-port-request-in-admin-console"
updated: 2026-05-12T14:55:59Z
published: 2026-05-21T21:25:40Z
canonical: "help.8x8.com/check-the-status-of-a-port-request-in-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Check the Status of a Port Request in Admin Console

## Objective

View the status of a number transfer request in Admin Console.

## Applies To

- Admin Console
- Number Porting

## Procedure

1. Log in to [8x8 Admin Console](https://apps.8x8.com).
2. Click **Phone Numbers**.
3. The status of the number will be visible in the **Number Status** column. However, it will only show numbers in the **Pending** or **Failed** state.
  - **Pending** numbers will have the estimated completion date listed below their status, if N/A is displayed we are still waiting on a response from your former provider
  - **Failed** numbers will be listed with a brief explanation of why the porting request failed.
4. For a more comprehensive look at number transfer status, select **Porting Status** in the **Filters menu** on the left of your screen. Check the boxes to filter by the following options**:**
  - **Porting Complete -** Successfully ported numbers
  - **Porting Failed -** Unsuccessful number transfer attempts
  - **Porting Pending -** Numbers in the process of being transferred
  - **Pre Porting** **-** This is not an active porting status. Number in this status have been linked to a temporary number in preparation for raising a port request - but no port request has yet been submitted. When the port request is raised, this number will stay linked to the same temporary number.