---
title: "Checking Firmware Version for Extensions in Analytics for 8x8 Work"
slug: "checking-firmware-version-for-extensions-in-analytics-for-8x8-work"
updated: 2026-05-17T17:33:46Z
published: 2026-05-21T21:26:29Z
canonical: "help.8x8.com/checking-firmware-version-for-extensions-in-analytics-for-8x8-work"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Checking Firmware Version for Extensions in Analytics for 8x8 Work

## Objective

Check the firmware version for each device associated with an extension in Analytics for 8x8 Work.

## Applies To

- Analytics for 8x8 Work

## Procedure

1. Log in to **Analytics for 8x8 Work**.
2. From the left menu, select **Device Report**, then select **Device Status**.
3. You will notice a map on the bottom half of the screen under **End Point Status Detail**. Select the detailed view button on the top right-hand side of this map.
4. You will now see a list of extensions on your PBX which have a physical device associated with them.
5. Under the **UserAgent** column you will see the device model being used followed with the firmware version. ![clipboard_effef00861232cc3d0e209a74bd26c191.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/1483?sv=2026-02-06&spr=https&st=2026-11-03T23%3A01%3A06Z&se=2026-11-04T00%3A01%3A06Z&sr=c&sp=r&sig=2B3RpvafL12VZtmQzM6eGTcduyqc2E4qLUuV4DKHebk%3D)