---
title: "Clear Cache and Cookies from the System"
slug: "clear-cache-and-cookies-from-the-system"
updated: 2026-05-11T10:52:07Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/clear-cache-and-cookies-from-the-system"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Clear Cache and Cookies from the System

## Objective

Clear cache, cookies, prefetched files, and temporary data from the system and Google Chrome.

## Applies To

- Windows
- Chrome

## Procedure

Clearing cache, cookies, and temporary data from your system:

1. Press the Windows button +R or click Start on the desktop **>** search for **%temp%** hit enter
2. **Select** all files and **Delete**. *If files are unable to be deleted then skip.*
3. Press the Windows button +R or click Start on the desktop **>** search for **Temp** hit enter
4. **Select** all files and **Delete**. *If files are unable to be deleted then skip.*
5. Press the Windows button +R or click Start on the desktop **>** search for **prefetch**
6. **Select** all files and **Delete**. *If files are unable to be deleted then skip.*

Clearing cache for the 8x8 Work Desktop Application:

1. Press the Windows button +R or click Start on the desktop **>** search for **%AppData%**
2. Go into the **8x8 Work**.
3. Go into the **Cache** Folder,
4. **Select** all files and **Delete**. *If files are unable to be deleted then skip.*

## Additional Information

To clear cache and cookies from a browser, see [How to Clear Browser Caches and Cookies](/support/docs/how-to-clear-browser-caches-and-cookies).