---
title: "Configuration Manager for Contact Center Internal Error Occurred When Logged in to Multiple Tenants"
slug: "configuration-manager-contact-center-internal-error-multiple-tenants"
updated: 2026-04-21T10:41:54Z
published: 2026-05-21T21:25:58Z
canonical: "help.8x8.com/configuration-manager-contact-center-internal-error-multiple-tenants"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuration Manager for Contact Center Internal Error Occurred When Logged in to Multiple Tenants

## Symptom

When an administrator opens Configuration Manager for Contact Center for multiple tenants in the same browser session they see an error that reads, *"An internal error occurred. Please log out and in again."*

## Applies To

- Configuration Manager for Contact Center
- Multiple 8x8 Contact Center Tenants

## Resolution

Either use separate browsers to open Configuration Manager for multiple tenants or close one instance of Configuration Manager before using another.

## Cause

You can only log in to one tenant's Configuration Manager in a browser session at a time. Every login sets a cookie that nullifies the previous login.