---
title: "Configure a User Policy Profile in 8x8 Admin Console"
slug: "configure-a-user-policy-profile-in-8x8-admin-console"
updated: 2026-05-17T17:48:39Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/configure-a-user-policy-profile-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure a User Policy Profile in 8x8 Admin Console

## Objective

Configure, edit, and apply a user policy profile template to restrict users' access to certain features.

## Applies To

- Admin Console
- Administrators
- User Policy Profiles

## Procedure

### Create/Edit Profile Template

1. Log in to [**Admin Console**](https://apps.8x8.com)**.**
2. Open the **Menu** (three horizontal lines).
3. Select **Profile Polices**.
  - **To edit an existing profile policy template**: On the right side of the template you would like to modify, select **Edit** (pencil icon).
  - **To create a new profile policy template**: Near the top right of the page, click **+ Create new profile policy**.
4. Set the **Policy Name** as desired.
5. Use the sliders to enable or disable the listed settings based on your preferences. (Descriptions are provided below each option.)
6. Select **Save**.

> [!NOTE]
> **Optional:**
> 
> To set a profile template as the default for all newly created users, in the **Profile policies** list, to the right of the template you wish to set as default, click the **three dots icon** > **Make default**.

### Apply Profile Policy to Users

#### Single User

1. Edit the desired user profile via **Users** > **edit (pencil) icon**. ![2019-07-30_10-21-37.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13066?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A32Z&se=2026-11-03T23%3A40%3A32Z&sr=c&sp=r&sig=dDcORECRJGzol1kPwS2oy745LbGNOqQinTpu8jQEJnQ%3D)
2. On the user's profile **Edit** page, scroll to the **Services and permissions** section.
3. Under **Assign a profile policy**, select the desired policy to apply to the user.
4. Click **Save**. ![2019-08-09_14-19-53.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13064?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A32Z&se=2026-11-03T23%3A40%3A32Z&sr=c&sp=r&sig=dDcORECRJGzol1kPwS2oy745LbGNOqQinTpu8jQEJnQ%3D)

#### Multiple Users

1. From the **Users** list, select the users to whom you wish to apply the policy.
2. At the upper right of the page, click the **Bulk Edit** button. ![2019-08-09_14-22-53.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13068?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A32Z&se=2026-11-03T23%3A40%3A32Z&sr=c&sp=r&sig=dDcORECRJGzol1kPwS2oy745LbGNOqQinTpu8jQEJnQ%3D)
3. On the **Bulk Edit** page, scroll to the **Services and permissions** section.
4. Check the box next to **Assign a profile policy**.
5. From the dropdown, select the desired policy to apply to the users.
6. Click **Continue**. ![2019-08-09_14-25-31.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13067?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A32Z&se=2026-11-03T23%3A40%3A32Z&sr=c&sp=r&sig=dDcORECRJGzol1kPwS2oy745LbGNOqQinTpu8jQEJnQ%3D)
7. On the subsequent page, review your changes.
8. Click **Confirm Bulk Edits** to complete the application.

### Additional Information:

****Question**: Is there an inactivity policy for account retention**

**Answer**: There is no inactivity policy. However, regarding the terms and service for your contract, you may wish to speak with your Account Manager.