---
title: "Configure Settings for Poly Headsets"
slug: "configure-settings-for-poly-headsets"
updated: 2026-05-21T18:39:49Z
published: 2026-05-21T21:27:00Z
canonical: "help.8x8.com/configure-settings-for-poly-headsets"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Settings for Poly Headsets

## Objective

Configure the recommended settings for Poly headsets on Poly phones.

## Applies To

- Poly headsets
- Poly phones

## Procedure

There are two main settings to keep in mind when connecting your corded headset to a Poly phone. **Headset Memory Mode** allows all incoming and outgoing calls to go through your headset. **Electronic Hookswitch (EHS)** is a feature that allows users to start and end calls by pressing buttons on their headset. Not all headsets support electronic hookswitch, and those that do must be connected to an EHS adapter or cable to use this feature.

> [!NOTE]
> **Note**:
> 
> These settings are only for corded headsets.

### Enable Headset Memory Mode on Poly Phones

1. Press the **Menu** button.
2. Go to **Settings**.
3. Select **Basic**.
4. Select **Preferences**.
5. Select **Headset**.
6. Select **Headset Memory Mode**.
7. Select the box next to **Enabled**.

Make a test call to ensure that this feature has been successfully enabled.

### Enable EHS for Poly Headsets on Poly Phones

Electronic hookswitch must be enabled according to the brand of headset you are using.

1. Press the **Menu** button.
2. Go to **Settings**.
3. Select **Basic**.
4. Select **Preferences**.
5. Select **Headset**.
6. Select **Electronic Hookswitch**.
7. Select **Yes** at the prompt to reboot your phone.

Once the phone has rebooted, make a test call to ensure that this feature has been successfully enabled.