---
title: "Configuring Okta SAML 2.0 SSO for 8x8 Admin Console"
slug: "configuring-okta-saml-2-0-sso-for-8x8-admin-console"
updated: 2026-05-17T17:49:48Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/configuring-okta-saml-2-0-sso-for-8x8-admin-console"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuring Okta SAML 2.0 SSO for 8x8 Admin Console

## Objective

Configure Okta SAML 2.0 SSO for Admin Console.

## Applies To

- Admin Console
- Okta
- SSO

## Procedure

This is a basic configuration walkthrough for Okta and **Admin Console**, to provide Okta SAML SSO login for 8x8 Work users.

### Add the 8x8 SAML Application in Okta

Okta administrators will need to configure their Okta account for 8x8 SSO before completing changes in Admin Console.

1. Open the Okta Admin portal.
2. Click the **Applications** menu and select **Applications**.
3. Click **Add Application**. **![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6530)**
4. Search for **8x8 Inc** and click **Add**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6532)
5. In **General Settings**, click **Done**.

### Add Users to the 8x8 Inc Application

1. If needed, click the **Applications** menu to see your installed applications, then click **8x8 Inc** to open that application. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6526)
2. Click the **Assignments** tab.
3. Click the **Assign** drop-down and select **Assign to People**. **![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6527)**
4. Click **Assign** for each individual user you are providing access to {{vo}}. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6528)
5. Click **Done**.

### Obtain Your Okta SAML SSO Configuration Info

Follow these steps to gather information for required changes in Admin Console.

1. If needed, first click the **Applications** menu to see your installed applications, then click **8x8 Inc** to open that application. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6524)
2. Click the **Sign On** tab. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6529)
3. Scroll down to **Sign On Methods** > **SAML 2.0** and click **View Setup Instructions**. This will pop open a new browser tab with Okta's document **How to Configure SAML 2.0 for 8x8 Inc.** ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6534)

> [!NOTE]
> **Note:**
> 
> If the **View Setup Instructions** option does not appear in this view, switch your Okta from **Developer Console** to **Classic UI** mode at the top-left of the screen, and then follow these instructions again.

![clipboard_ec458867de03bc1b3e165c5d273326053.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6531)

1. Scroll down to step ![Step 7](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6525) of **Okta's** configuration document.
2. You'll need the information below to **Configure Okta Access in Admin Console** instead of Account Manager.
  - Copy and paste the **Sign In URL** into any text editor (or just keep your browser tab open for later). You'll use this information in the next section.
  - Copy and paste the **Issuer URL** as above.
  - Click the **Identity Provider Certificate URL** and save your **okta.cert** certificate file to a known location.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6523)

### Configure Okta Access

1. Log in to **Admin Console**.
2. Select **Identity & Security**.
3. Enable the desired Authentication options:
  - Enabling both **8x8 Authentication** and **Single Sign On** allows your 8x8 users to log in using either their 8x8 credentials or their Okta credentials.
  - Enabling only **Single Sign On** forces your 8x8 users to log in to their 8x8 extensions using only Okta credentials.
4. Under **Single Sign-On Integration** settings:
  - Select Okta.
  - Paste the Okta **Sign In URL** you copied earlier into the Sign-in page URL field.
  - Paste the Okta **Issuer URL** you copied earlier into the **IDP Issuer URL** field.
  - Upload the certificate file you downloaded earlier.
5. Under User Provisioning Integration (SCIM), copy the 8x8 URL and 8x8 API Token from *Okta User Provisioning* to your Okta application.
6. Click **Save**. Okta users will now be able to use the Single Sign On option to log in to 8x8 Work Desktop.