---
title: "Create a User Profile in 8x8 Admin Console"
slug: "create-a-user-profile-in-8x8-admin-console"
updated: 2026-05-17T16:43:24Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/create-a-user-profile-in-8x8-admin-console"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a User Profile in 8x8 Admin Console

## Objective

Create a user profile in 8x8 Admin Console.

## Applies To

- 8x8 Admin Console
- User Profile

## Procedure

### Adding an Individual User Profile

Creating a user profile in 8x8 Admin Console allows you to assign extensions to users. To add an extension in 8x8 Admin Console, first set up a user profile.

1. Log in to Admin Console.
2. Click **Users**.
3. On the *Users* page, click **Create User**. ![2019-08-28_11-44-11.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9156)
4. Under *Basic Information*, complete the required fields.
  - **First name**
  - **Last name**
  - **Email**
  - **Username**
5. Select the **Site** for the user from the **Site** drop-down. **Note**: The above fields are manadatory and are required before you can assign Services and Extensions.
6. Select the **Language** for the user from the **Language** drop-down.
  - ***Optional*:** Click *Show More* and enter the following:
    - Job Title
    - Department
    - Address where the user will primarily be using 8x8 services
    - Personal Contact Number
7. To move on to assigning Services and Extensions, see [Assign User Services and Extensions in 8x8 Admin Console](/support/docs/assign-user-services-and-extensions-in-8x8-admin-console). Otherwise, click **Save**.

### Adding User Profiles in Bulk

> [!NOTE]
> Note:
> 
> The Bulk Upload tool is only for creating new Users. It cannot be used to modify existing Users.

1. From the Users page, click **Bulk Upload**. ![2019-08-28_11-44-12.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9155)
2. Download either the **Basic** or **Advanced** template.
  - > [!NOTE]
> **Note:**
> 
> The **Advanced** user template shows which fields are required and which fields are optional.
3. Enter multiple users' information into the downloaded.CSV template.
4. Save the template and drag and drop or upload it to Admin Console. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9158)
5. Click **Upload & process**.

## Additional Information

If you haven't already claimed phone numbers for your 8x8 services, see [Claim Phone Numbers in 8x8 Admin Console](/support/docs/claim-phone-numbers-in-8x8-admin-console) for more information.