Objective
Create an 8x8 Contact Center Schedule.
Applies To
8x8 Contact Center
Configuration Manager for Contact Center
Schedule
Procedure
Note:
Only 8x8 Contact Center Administrators with the correct permissions enabled in Configuration Manager for Contact Center are allowed to create Schedules.
Log in to Configuration Manager for Contact Center.
Select Home.
Select the Schedules tab.
Select Add Schedule.
Enter business hours.
Select correct time zone.
Select Save.
Additional Information
Refer to Define Business Hours and Schedules within the 8x8 Contact Center Administrator Help Document for more information.