---
title: "Delayed Audio with Call Recording Enabled in 8x8 Admin Console"
slug: "delayed-audio-with-call-recording-enabled-in-8x8-admin-console"
updated: 2026-05-17T17:30:58Z
published: 2026-05-21T21:27:46Z
canonical: "help.8x8.com/delayed-audio-with-call-recording-enabled-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delayed Audio with Call Recording Enabled in 8x8 Admin Console

## Symptom

With call recording enabled, the caller and the callee experience one to three seconds of audio silence at the beginning of the call.

## Applies To

- Admin Console with call recording enabled.
- Admin Console

## Cause

Once the call is established, the call recording needs one to three seconds to initiate.

## Resolution

You can either disable call recording, or you can enable *Announcements* to mask the audio delay at the beginning of the call.

### Enabling Announcements

1. Log in to [Admin Console](https://login.8x8.com/).
2. Click **Users**.
3. Click **Edit** (pencil icon).
4. Scroll down to **Call recording settings**.
5. Under *Recording announcement*, select **Me/User**, **Remote party**, or **Both parties**.
6. Click **Save**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/14380?sv=2026-02-06&spr=https&st=2026-11-03T23%3A58%3A43Z&se=2026-11-04T00%3A58%3A43Z&sr=c&sp=r&sig=%2F9sTfTlTsC69tvH9KQt%2B%2FyPPRR1c%2BWWaDlSYBj1oNQ4%3D)