---
title: "Disable User Access to 8x8 Work for Mobile"
slug: "disable-user-access-to-8x8-work-for-mobile"
updated: 2026-05-17T16:37:38Z
published: 2026-05-21T21:25:40Z
canonical: "help.8x8.com/disable-user-access-to-8x8-work-for-mobile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable User Access to 8x8 Work for Mobile

## Objective

Disable user access to 8x8 Work for Mobile within your organization.

## Applies To

- 8x8 Work for Mobile
- Admin Console
- Profile Policies

## Procedure

1. Log in to Admin Console.
2. From the left menu, select Profile Policies. ![profilePolicies.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/1789(1)?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A27Z&se=2026-11-03T23%3A40%3A27Z&sr=c&sp=r&sig=dXo%2Fm4qUBz%2BaXTr%2FielKNu7%2FoOnWRNi0UhSIcktSZ5o%3D)
3. Edit an existing profile policy or create a new one.
4. Scroll down to toggle the **8x8 Work for Mobile** login disabled on and select Save. ![clipboard_e6402eeef3b829c989bcc001f2d3ad6b5.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/1788?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A27Z&se=2026-11-03T23%3A40%3A27Z&sr=c&sp=r&sig=dXo%2Fm4qUBz%2BaXTr%2FielKNu7%2FoOnWRNi0UhSIcktSZ5o%3D)
5. Make sure this profile policy is assigned to the users (in Services and Permissions) who should not have access to 8x8 Work for Mobile and save. ![editUsersServicesAndPermissions.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/1790(1)?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A27Z&se=2026-11-03T23%3A40%3A27Z&sr=c&sp=r&sig=dXo%2Fm4qUBz%2BaXTr%2FielKNu7%2FoOnWRNi0UhSIcktSZ5o%3D)
6. Log out of 8x8 Work for Desktop or 8x8 Work for Mobile if needed and log back in to check if the setting has been successfully applied.