Disable Voicemail Access for a User from a Call Queue in 8x8 Admin Console

Objective

Disable voicemail access from the Call Queue.

Applies To

• Admin Console

Procedure

1. Log in to Admin Console.

2. Go to Call Queues and click Edit.

3. Scroll down to Primary/Secondary Members and click the 3 dots to the right of the user.

   

4. Click Disable Voicemail Access.

5. Click Save.