---
title: "Disable Voicemail Access for a User from a Call Queue in 8x8 Admin Console"
slug: "disable-voicemail-access-for-a-user-from-a-call-queue-in-8x8-admin-console"
updated: 2026-05-17T17:50:09Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/disable-voicemail-access-for-a-user-from-a-call-queue-in-8x8-admin-console"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable Voicemail Access for a User from a Call Queue in 8x8 Admin Console

## Objective

Disable voicemail access from the Call Queue.

## Applies To

- Admin Console

## Procedure

1. Log in to **Admin Console**.
2. Go to **Call Queues** and click **Edit**.
3. Scroll down to **Primary/Secondary Members** and click the 3 dots to the right of the user.

![clipboard_e0b4d70ea6b7834a73b54bf2ae652f65e.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6900)
4. Click **Disable Voicemail Access.![clipboard_ed37df7e70e9080e2de1b90068e636ae1.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/6901)**
5. Click **Save**.