---
title: "Disable Voicemail for Users in Admin Console"
slug: "disable-voicemail-for-users-in-admin-console"
updated: 2026-05-17T17:49:05Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/disable-voicemail-for-users-in-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disable Voicemail for Users in Admin Console

## Objective

Disable voicemail for users in Admin Console.

## Applies To

- 8x8 Admin Console
- Voicemail

## Procedure

1. Log in to [**Admin Console**](https://apps.8x8.com).
2. Select **Users**.
3. Select the pencil icon next to the user you wish to edit.
4. Scroll down to the **Call Forwarding Rules** section. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17225?sv=2026-02-06&spr=https&st=2026-11-03T22%3A58%3A48Z&se=2026-11-03T23%3A58%3A48Z&sr=c&sp=r&sig=xHP2ItJBsiPcw99RWOTVRTEDa4qEHt%2Bpd6DmovqoW7c%3D)
5. Edit the Call Forwarding Rules to forward calls to **No One and Play Busy**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/17224?sv=2026-02-06&spr=https&st=2026-11-03T22%3A58%3A48Z&se=2026-11-03T23%3A58%3A48Z&sr=c&sp=r&sig=xHP2ItJBsiPcw99RWOTVRTEDa4qEHt%2Bpd6DmovqoW7c%3D)
6. Select **Save** to complete your changes.