---
title: "Edit an Agent's VCC Extension Number in 8x8 Admin Console"
slug: "edit-an-agent-s-vcc-extension-number-in-8x8-admin-console"
updated: 2026-05-17T17:31:13Z
published: 2026-05-21T21:27:17Z
canonical: "help.8x8.com/edit-an-agent-s-vcc-extension-number-in-8x8-admin-console"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit an Agent's VCC Extension Number in 8x8 Admin Console

## Objective

Edit an agent's VCC Extension Number in 8x8 Admin Console.

## Applies To

- Admin Console
- 8x8 Contact Center

## Procedure

1. Log in to [**Admin Console**](https://apps.8x8.com).
2. Select **Users**.
3. To the right of the desired user, select **Edit** (pencil icon).
4. Scroll down to **Virtual Contact Center (VCC) agent settings**.
5. Under *Extension Number*, type the new extension number. ![vcc.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/1713?sv=2026-02-06&spr=https&st=2026-11-04T00%3A00%3A04Z&se=2026-11-04T01%3A00%3A04Z&sr=c&sp=r&sig=jafO9nScLUvEgf4tSCtEmmrLLb6wZs3B8Y5wxI6vpxA%3D)
6. Select **Save**.