---
title: "Edit Granularity in Analytics for Contact Center"
slug: "edit-granularity-in-analytics-for-contact-center"
updated: 2026-05-17T17:39:05Z
published: 2026-05-21T21:28:29Z
canonical: "help.8x8.com/edit-granularity-in-analytics-for-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit Granularity in Analytics for Contact Center

## Objective

Edit Granularity in Analytics for Contact Center.

## Applies To

- 8x8 Contact Center
- Custom Reports

## Procedure

1. Select **Custom Reports**. ![kb1.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9200?sv=2026-02-06&spr=https&st=2026-11-03T23%3A58%3A17Z&se=2026-11-04T00%3A58%3A17Z&sr=c&sp=r&sig=ZrS7PkH48PmXZtb69g8LFEjnfLqpgpRYb5%2BhdFYYPhI%3D)
2. To the right of the relevant report, select **Edit** (three dots).
3. Select **Granularity**. This will open up the calendar and the Granularity where you can change from 15 min to 30 min, hour, or day. ![kb3.PNG](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/9199?sv=2026-02-06&spr=https&st=2026-11-03T23%3A58%3A17Z&se=2026-11-04T00%3A58%3A17Z&sr=c&sp=r&sig=ZrS7PkH48PmXZtb69g8LFEjnfLqpgpRYb5%2BhdFYYPhI%3D)
4. After making the desired changes, select **Save**.