---
title: "Enable Forward CLI on Transfer in 8x8 Contact Center"
slug: "enable-forward-cli-on-transfer-in-8x8-contact-center"
updated: 2026-05-17T17:34:22Z
published: 2026-05-21T21:25:40Z
canonical: "help.8x8.com/enable-forward-cli-on-transfer-in-8x8-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable Forward CLI on Transfer in 8x8 Contact Center

## Objective

Forward the CLI of the caller when transferring calls in 8x8 Contact Center.

## Applies To

- 8x8 Contact Center
- Outbound Phone Codes

## Procedure

Before you can enable this feature, an Outbound Phone Code will need to be created. For more information on this see [Creating or Amending Outbound Phone Codes on 8x8 Contact Center](/support/docs/creating-or-amending-outbound-phone-codes-on-8x8-contact-center).

1. Log in to [**Configuration Manager for Contact Center**](https://apps.8x8.com).
2. Select **Outbound Phone Codes**.
3. To the right of the desired Outbound Phone Code, select Edit (pencil icon).
4. Select the **Codes** tab.
5. Check the box under **Forward CLI on transfer**.
6. Select **Save**.

![Untitled.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/7354?sv=2026-02-06&spr=https&st=2026-11-04T00%3A21%3A05Z&se=2026-11-04T01%3A21%3A05Z&sr=c&sp=r&sig=Y%2FN8R5YvtuHN6EwIiSRWpkKne9vwJ1%2F4nxeHKv5%2BnD0%3D)