---
title: "Enable or Disable a User from the Contact Directory in 8x8 Admin Console"
slug: "enable-or-disable-a-user-from-the-contact-directory-in-8x8-admin-console"
updated: 2026-05-17T06:29:37Z
published: 2026-05-21T21:26:45Z
canonical: "help.8x8.com/enable-or-disable-a-user-from-the-contact-directory-in-8x8-admin-console"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable or Disable a User from the Contact Directory in 8x8 Admin Console

## Objective

Hiding your users from the contact directory that displays in 8x8 Work for Desktop and 8x8 Work for Mobile.

## Applies To

- 8x8 Admin Console
- 8x8 Work for Desktop
- 8x8 Work for Mobile
- Contact Directory

## Procedure

1. Log in to **8x8 Admin Console**.
2. Select **Users**.
3. Next to the desired User, select **Edit** (pencil icon).
4. Under Basic Information, select the **toggle** to disable the ability to **Display contact in company directory**. The toggle is gray when the setting is disabled, and blue when the setting is enabled.
  - This setting is available and functions for all Users created on the account, including Users with no license currently assigned.
5. Select **Save**.

> [!NOTE]
> Note:
> 
> If this setting is disabled, users will not have their status presence available. If you would like to keep presence status active within 8x8 Work the user must be enabled in the company directory.