---
title: "Export Your 8x8 Support Case History"
slug: "export-your-8x8-support-case-history"
updated: 2026-05-18T10:58:51Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/export-your-8x8-support-case-history"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Export Your 8x8 Support Case History

## Objective

Export your Support Case history from the 8x8 Support Portal.

## Applies To

- 8x8 Technical Support
- Case History
- 8x8 Support Portal

## Procedure

If you need to export your case history to a CSV, you can do so through the Support Portal. Case history exports are limited to the first 10,000 cases listed.

> [!NOTE]
> Note:
> 
> *System administrators have the ability to view all cases created by themselves and all end users on the account. End users are only able to view their own cases.*

1. Log in to your [8x8 Application Panel](https://apps.8x8.com).
2. Select **My 8x8**.
3. Select **Help**.
  - This view defaults to **Open Cases**. ***Note****: Users with Primary or Secondary Administrator privileges will see all cases for all users across your company.*
  - To see closed cases or your personal cases, click the arrow in the header above the list to choose another view.
4. Select **Export CSV** to create a CSV of your case history.