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Factory Reset a Poly VVX Through the Web GUI

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Objective

Factory reset a Poly VVX phone using the web GUI for the phone.

Applies To

  • Poly VVX Phones

Procedure

  1. Find the IP address for the phone.    

    1. From Home/Menu select Settings.

    2. Select Status.

    3. Select Network.

    4. Select TCP/IP Parameters.

    5. Note the IP address displayed here.

  2. Log in to the web interface.    

    1. Enter the ip address on a web browser preceded by https:// (e.g. https://192.168.1.10).

    2. Use the login credentials (admin - MAC password).

  3. Perform the factory reset: Navigate to Utilities > Phone Backup and Restore > Global Settings > Restore.