---
title: "Factory Reset Yealink W52P DECT Phones"
slug: "factory-reset-yealink-w52p-dect-phones"
updated: 2026-05-11T17:48:51Z
published: 2026-05-21T21:27:17Z
canonical: "help.8x8.com/factory-reset-yealink-w52p-dect-phones"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Factory Reset Yealink W52P DECT Phones

## Objective

Reset a Yealink DECT Base Station to factory defaults using the GUI or through the physical base.

## Applies To

- Yealink W52P & W52H
- Yealink W60P & W56H

## Procedure

#### Factory Reset Yealink W52P (GUI)

1. 1. Log in to the base.
  - For a provisioned base use:
    - Username: **admin**
    - Password: **mac password (See** [Get Device Information and Passwords in 8x8 Admin Console](/support/docs/device-administrator-user-web-gui-passwords-in-8x8-admin-console).)
  - For a factory reset base use:
    - Username: **admin**
    - Password: **admin**
2. Navigate to the **Phone** tab > **Upgrade**.
3. Click **Reset Now**.

> [!NOTE]
> **Note:**
> 
> If the Phone tab is empty, see [Upgrade Section of Phone Tab Empty in Yealink W52P Interface](/support/docs/upgrade-section-of-phone-tab-empty-in-yealink-w52p-interface).

#### Factory Reset Yealink W52P (Manually)

1. Power off the unit (if powered by PoE this might mean unplugging the network cable).
2. Wait 15 seconds.
3. Press **and hold** the connect button on the base station.
4. Reconnect the power.
5. Wait until all 3 status lights are on, showing solid green.
6. Release the button and wait 5 minutes.
7. Power off the unit.
8. Wait 15 seconds.
9. Reconnect the power.
10. Your phone may update its configuration after the reboot which may result in a second reboot process automatically within a minute or two of the first reboot.

> [!NOTE]
> **Note**:
> 
> You will need to re-pair the handset after resetting the base station back to factory defaults to get the base IP address.

### Provision Phone into Production

See [Manually Provision a Yealink DECT Handset and Base](/support/docs/manually-provision-a-yealink-dect-handset-and-base).