---
title: "Forward a Voicemail Message to Another Extension"
slug: "forward-a-voicemail-message-to-another-extension"
updated: 2026-05-15T13:31:39Z
published: 2026-05-21T21:25:00Z
canonical: "help.8x8.com/forward-a-voicemail-message-to-another-extension"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forward a Voicemail Message to Another Extension

## Objective

Forward a voicemail message to another extension.

## Applies To

- Voicemail
- Messages
- Physical Phones
- Extensions

## Procedure

Your 8x8 8x8 Work phone system allows you to forward or transfer any voicemail message you receive to another extension within your system with a few button pushes.

Access your voicemail inbox and follow the instructions below.

1. Access your voicemail:
  - **From your own extension**: Dial **555** and enter your voicemail password.
  - **From another extension in your system**: Dial **500**, enter your extension number, then enter your voicemail password.
2. Access the voicemail message you wish to forward:
  - Press **1** to listen to new messages.
  - Press **2** to review old messages.
  - Press **3** to review group messages.

> [!NOTE]
> *Note:*
> 
> o*nly if you are a member of a ring group.*
3. If necessary, press **2** to skip forward through messages.
4. Press **0** for message options.
5. Press **2** to begin the process of forwarding the message.
6. Enter the **extension number** you wish to forward the message to, then press **#**.
7. At the tone, optionally leave an introductory message from yourself to be included with the forwarded message.
8. To finish, press **#** or simply hang up.

The recipient of the forwarded message will be notified that a new voicemail is waiting for them as normal.