---
title: "Forward or Transfer a Call to Voicemail on a Poly Phone"
slug: "forward-or-transfer-a-call-to-voicemail-on-a-poly-phone"
updated: 2026-05-11T18:01:22Z
published: 2026-05-21T21:27:00Z
canonical: "help.8x8.com/forward-or-transfer-a-call-to-voicemail-on-a-poly-phone"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forward or Transfer a Call to Voicemail on a Poly Phone

## Objective

Transfer or forward an existing call to voicemail on a Poly device.

## Applies To

- Poly Phones
- Voicemail

## Procedure

1. While on a call, press the **More** softkey.
2. Select **xferVM**.
3. Enter the **Extension number**.
4. Press **#**.

Wait for a few seconds as the system transfers the call to the user's voicemail.