---
title: "Forward or Transfer a Call to Voicemail on a Yealink Phone"
slug: "forward-or-transfer-a-call-to-voicemail-on-a-yealink-phone"
updated: 2026-09-29T18:34:55Z
published: 2026-09-29T18:34:55Z
canonical: "help.8x8.com/forward-or-transfer-a-call-to-voicemail-on-a-yealink-phone"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forward or Transfer a Call to Voicemail on a Yealink Phone

## Objective

Transfer or forward an existing call to voicemail on a Yealink device.

## Applies To

- Yealink phones
- Voicemail

## Procedure

1. While on a call, press the **More** softkey.
2. Select **xferVM**.
3. Enter the **Extension number**.
4. Press **#**.

Wait for a few seconds as the system transfers the call to the user's voicemail.

***Depending on the model of your Yealink phone, this customization may not be available. If you don't see this option, please contact Support for further assistance.

## Additional Information

Q: If I transfer a call and it goes to someone’s voicemail, can I recall the call?

A: No. Once you transfer a call it it reaches the destination (voicemail or end user), you can’t recall, resume, or get that caller back.