Objective
Locate and generate Contact Center API Tokens in Configuration Manager for Contact Center.
Applies To
8x8 Contact Center
API Tokens
Procedure
View the Token
Log in to Configuration Manager for Contact Center.
From the left menu, select Integration.
Select API Token.
Generate a New Token
Generate a new token by selecting New Token.
Caution:
Clicking New Token will update the API token.
There is no confirmation prompt.
If you update the token all integrations using this API token will also need to be updated to match.
There is not an undo option to this action.
Additional Information
Basic Authentication
Uses a request header where the credentials are a Base64 encoded string of the tenant name and token joined by a single colon, e.g., tenantname:token.
Authorization: Basic <credentials>