---
title: "Generate Contact Center API Tokens"
slug: "generate-contact-center-api-tokens"
updated: 2026-05-17T17:37:53Z
published: 2026-05-21T21:25:23Z
canonical: "help.8x8.com/generate-contact-center-api-tokens"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Generate Contact Center API Tokens

## Objective

Locate and generate Contact Center API Tokens in Configuration Manager for Contact Center.

## Applies To

- 8x8 Contact Center
- API Tokens

## Procedure

### View the Token

1. Log in to Configuration Manager for Contact Center.
2. From the left menu, select **Integration**.
3. Select **API Token**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/15213?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A36Z&se=2026-11-03T23%3A19%3A36Z&sr=c&sp=r&sig=wG8M2xzNYEaFu7Q9voIjbH8uoGXvQz%2FCBEUc9HXqsDM%3D)

### Generate a New Token

1. Generate a new token by selecting **New Token**.

> [!CAUTION]
> Caution:
> 
> - *Clicking New Token will update the API token.*
> - *There is no confirmation prompt.*
> - *If you update the token all integrations using this API token will also need to be updated to match.*
> - *There is not an undo option to this action.*

## Additional Information

### Basic Authentication

Uses a request header where the credentials are a Base64 encoded string of the tenant name and token joined by a single colon, e.g., tenantname:token.

```plaintext
Authorization: Basic <credentials>
```