---
title: "Handling 8x8 Work for Mobile Calls Over Cellular Service Instead of Data"
slug: "handling-8x8-work-for-mobile-calls-over-cellular-service-instead-of-data"
updated: 2026-04-17T08:41:40Z
published: 2026-05-21T21:25:40Z
canonical: "help.8x8.com/handling-8x8-work-for-mobile-calls-over-cellular-service-instead-of-data"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Handling 8x8 Work for Mobile Calls Over Cellular Service Instead of Data

## Objective

Enable Cellular Assist in order to use Cellular Data (minutes) instead of Mobile Data (Wi-Fi or 3G/4G) if internet coverage is unreliable.

## Applies To

- 8x8 Work for Mobile
- Cellular Data
- Mobile Data

## Procedure

> [!NOTE]
> Note:
> 
> If both cellular data and mobile data are active, calls will automatically use cellular data.

### iOS

1. In **8x8 Work for Mobile**, tap your profile icon.
2. Towards the bottom of the next screen, tap **Settings**.
3. Under *Data and Network Options* tap **Use Carrier Minutes**.
4. If your mobile number is not already set up in 8x8 Work for Mobile, tap **Set** to set up your number.
5. **Toggle for Incoming and/or Outgoing calls.**
  - **When *Outgoing calls* is toggled On**, you'll see an additional option: *Ask me before calling*. Toggle this option on or off.

### Android

1. In **8x8 Work for Mobile**, tap your profile icon.
2. Towards the bottom of the next screen, tap **Settings**.
3. Under *Data and Network Options* tap **Use Carrier Minutes**.
4. If your mobile number is not already set up in 8x8 Work for Mobile, tap **Set** to set up your number.
5. **Toggle for Incoming and/or Outgoing calls.**
  - **When *Outgoing calls* is toggled On**, you'll see an additional option: *Ask me before calling*. Toggle this option on or off.

## Additional Information

For calls in progress, you can perform a transfer from your 8x8 Work for Mobile service directly to your cell phone.