---
title: "Enable or Disable Call Forwarding on Poly VVX Series"
slug: "enable-or-disable-call-forwarding-on-poly-vvx-series"
updated: 2026-04-30T17:41:42Z
published: 2026-05-21T21:28:00Z
canonical: "help.8x8.com/enable-or-disable-call-forwarding-on-poly-vvx-series"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable or Disable Call Forwarding on Poly VVX Series

## Objective

Forward calls or enable call forwarding on Poly VVX series handsets.

## Applies To

- Poly VVX 300 series

## Procedure

It is possible to forward an incoming call to a number or set the phone to forward all incoming calls to a number.

### Forward an incoming call

1. On the **I****ncoming Call** screen, select **Forward**.
2. Enter the number and select **Forward**.

### Forward all incoming calls

1. On the Home Screen, select **Forward**.
2. If you have more than one line, select a line.
3. Choose either **Always**, **No Answer**, or **Busy**.
4. Enter a contact’s number, and select **Enable**.

If you chose **No Answer**, you can enter the number of rings before the call is forwarded.

### Disable call forwarding

1. On the Home Screen, select **Forward**.
2. If you have more than one line, select a line.
3. Choose your forwarding type and select **Disable**.