--- title: "How do I remove the reject button from 8x8 Work for Desktop for Contact Center calls?" slug: "how-do-i-remove-reject-button-from-8x8-work-for-desktop" updated: 2026-05-17T17:47:23Z published: 2026-05-21T21:28:15Z canonical: "help.8x8.com/how-do-i-remove-reject-button-from-8x8-work-for-desktop" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # How do I remove the reject button from 8x8 Work for Desktop for Contact Center calls? ## Question How do I remove the reject button from 8x8 Work for Desktop for Contact Center calls? ## Applies To - Contact Center - 8x8 Work for Desktop ## Answer 8x8 offers an optimized experience for Contact Center agents handling calls via 8x8 Work, which removes call controls such as the *Reject* button. For more information, see [Set up an 8x8 Contact Center Agent to Handle Calls in 8x8 Work](/support/docs/set-up-an-8x8-contact-center-agent-to-handle-calls-in-8x8-work).